Natural Resource

Terry Marasco   

Objective: Work with communities, businesses, non-profits, and/or governments as a project manager who brings together stakeholders, expertise, and funding sources to meet current and future challenges to water and other natural resources.

I developed advanced project management skills during my tenure as an Internet project manager enabling banks and Internet startups to gain an Internet presence during the I-boom of the 1990's. The task was to create a customer interface for businesses desiring to come online in uncertain, risk-prone, and rapid-paced, and unknown business environments while managing functional and technical teams to 250 staff. For 1998, I was awarded best Internet customer service by the Boston Globe and such a mention in the New York Times.

During that time in California and recently in Nevada and Utah, my focus has been on issues that affect natural resources.  These include massive water transfer projects, coal-fired power plants, air quality, and, drought management.

Natural Resource Experience:

• Developed a workshop for drought management and coauthored results.
• Initiated then and built and expanded a coalition opposing a massive groundwater mining project in Nevada and Utah
• Worked with a coalition to successfully delay 2 coal-fired power plants in Nevada
• Developed positive relationships with Utah legislators, wrote and advanced legislation and testified in Utah legislature, and testified at state agency hearings regarding risks of groundwater mining and coal plants in Utah and Nevada
• Built ground level support to oppose projects
• Worked with Federal agencies to assure agency compliance with regulations
• Developed cross-group relationships with other public service and conservation/environmental groups to expand the reach for each group’s missions (water, air quality, coal plants)
• Extensive work with local, regional and national media (print, Internet, TV⁴, radio) to develop awareness of the dangers of projects¹
• Published on Drought Management²
• Initiated and developed a letter to both Utah and Nevada Governors signed by scientists, researchers, and physicians from 25 states and 3 countries stating concern about a massive groundwater mining project, then gained regional press coverage for the initiative.
• Quoted and featured in National Environmental Organization publication regarding dangers of massive water project³

Business Experience:

• Strategic Planning

• P&L Responsibilities

• Project Management                    

• Developed Customer Service Policies and Risk Management (Credit cards, chargeback) for banks (Wells Fargo, Union Bank of California) and internet startups      

• Training and Motivation, Productivity Improvement and Developing Benchmarks

• Functional and technical Customer Service and Quality Assurance                            

• Served on Senior Management Teams

• Technical & Functional Team Leadership and Collaboration

• Efficiency Improvement through Technology

• Purchase and Service Contract Negotiations (technology and human resources services)

• Marketing, Business Development, and Customer Service

• Advanced Customer Service, Contact Technology, Computer, and eCommerce

Internet and Streetscape Industry Experience: B2C, B2B, member services, financial services including mortgage and credit lines (1^st mortgages, refinance, home equity), eCommerce, insurance, and ground-based motel, retail food and beverage (shopping center and streetscape). Awarded best Internet Customer Service for 1998 by The Boston Globe.

References and detailed experience history upon request.

Media clips:

George Knapp's important scrutiny of the Water Grab and Coal fired power plant opposition associated issues is now posted, in chapters, on line. The story won a Peabody award in 2009:  http://www.klas-tv.com/Global/story.asp?S=8035228&nav=menu102_2_1

http://www.ksl.com/index.php?nid=148&sid=5910802&autostart=y

http://deseretnews.com/article/1,5143,705288827,00.html

http://www.lasvegasnow.com/Global/story.asp?S=7834865

http://www.elynews.com/articles/2009/02/18/news/news09.txt

Donald Wilhite and Terry Marasco: "Drought Management in a Changing West: New Directions for Water Policy"", By DIANE Publishing Company, DIANE Publishing Company, 1995.

http://www.defenders.org/resources/publications/programs_and_policy/habitat_conservation/federal_lands/gambling_on_the_water_table.pdf

National News with Brian Williams http://www.msnbc.msn.com/id/3032619/#23279992

See the Press & Publications Page for details on press I initiated.

The link below provides the letter to Utah and Nevada Governors which I  initiated as an example of a small project I managed from conception to completion including extensive press coverage and a Salt Lake KSL5 TV editorial favoring the scientists' view:

Scientists' Letter to Utah & NV Governors Stating Concern with the Las Vegas pipleine project